Terms of service
OVERVIEW
Welcome to Ivory Wardrobe. Throughout these Terms, the words “we,” “our,” and “us” refer to Ivory Wardrobe. We operate this website, online store, and all associated services, content, products, tools, and features to provide customers with a personalized shopping experience (collectively referred to as the “Services”). Our store is powered by Shopify, which helps us deliver these Services to you.
These Terms of Service, along with any policies referenced within them (“Terms”), explain the conditions, responsibilities, and rights related to your use of our Services.
Please read these Terms carefully, as they contain important legal information, including limitations of liability and warranty disclaimers.
By visiting, browsing, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms or the Privacy Policy, you should discontinue use of our Services.
SECTION 1 – ACCOUNT ACCESS AND ELIGIBILITY
By accepting these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have granted permission for any minors under your supervision to use the Services on devices you own or manage.
To access certain features of the Services — including making purchases or browsing our online store — you may be required to provide personal details such as your email address, billing information, payment details, and shipping address. You confirm that all information you submit is accurate, complete, and current, and that you are legally authorized to provide such information.
You are solely responsible for protecting your account login information and for all activity conducted through your account. Accounts may not be sold, transferred, assigned, or shared with another individual.
SECTION 2 – PRODUCTS AND SERVICES
We aim to present our products and services as accurately as possible within our online store. However, actual colors and product appearances may vary depending on your screen settings, device type, and display configuration.
We do not guarantee that the products or services purchased will exactly match the images displayed online or meet your personal expectations.
Product details, descriptions, pricing, and availability may change at any time without prior notice. We also reserve the right to discontinue products or limit sales to certain individuals, regions, or jurisdictions at our discretion.
SECTION 3 – PURCHASE ORDERS
When you place an order, you are submitting an offer to purchase products from Ivory Wardrobe. We reserve the right to approve or reject any order for any reason. An order is not considered accepted until payment has been successfully processed and confirmation has been issued by Ivory Wardrobe.
Please carefully review your order before finalizing it, as cancellation requests may not be accommodated once the order has been confirmed. If we modify, reject, or cancel an order, we may attempt to notify you using the contact information provided during checkout.
All returns and exchanges are governed exclusively by our Refund Policy [LINK].
By placing an order, you confirm that purchases are intended for personal or household use only and not for resale, commercial distribution, or export.
SECTION 4 – PRICING AND PAYMENT INFORMATION
Product prices, promotional offers, and discounts may change without notice. The final price charged will be the price displayed at the time the order is submitted and confirmed in your order confirmation email.
Unless specifically stated otherwise, listed prices do not include taxes, shipping charges, customs duties, handling fees, or import costs.
Prices displayed on our website may differ from those offered by third-party retailers or physical store locations. Certain promotions may also be governed by separate terms that override these Terms where applicable.
You agree to provide accurate, complete, and current billing, payment, and account information for all purchases. You also agree to promptly update your information, including email addresses and payment details, whenever necessary.
You further represent that:
- The payment information you provide is valid and accurate;
- You are authorized to use the selected payment method;
- Your financial institution will honor the charges; and
- You are responsible for all applicable charges, including taxes and shipping costs.
SECTION 5 – SHIPPING AND DELIVERY
Estimated delivery dates are provided for convenience only and are not guaranteed. Ivory Wardrobe is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or circumstances beyond our control.
Ownership and risk of loss transfer to you once the products are handed over to the shipping provider.
SECTION 6 – INTELLECTUAL PROPERTY RIGHTS
All content available through the Services — including text, graphics, logos, product reviews, videos, images, audio, website layout, trademarks, and branding — belongs to Ivory Wardrobe, its licensors, or affiliates and is protected under applicable intellectual property laws.
The Services are provided for personal, non-commercial use only. You may not reproduce, copy, distribute, publish, modify, display, or exploit any content from the Services without prior written permission from Ivory Wardrobe.
Nothing in these Terms grants you ownership rights or licenses to any trademarks, copyrights, patents, or intellectual property owned by Ivory Wardrobe, Shopify, or third parties.
All trademarks, logos, and product names displayed on the Services remain the property of their respective owners.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to tools or features offered by third-party providers. These tools are supplied without monitoring, control, or endorsement by Ivory Wardrobe.
Third-party tools are provided “as is” and “as available” without warranties or guarantees of any kind. We are not liable for issues resulting from your use of such services.
Your use of optional third-party features is entirely at your own risk, and you should review the applicable terms provided by those third parties before use.
Any future features or tools added to the Services will also be governed by these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to external websites or third-party content. We do not review or guarantee the accuracy, reliability, or legality of materials provided by third parties.
If you choose to leave our website and access third-party platforms, you do so entirely at your own risk.
Ivory Wardrobe is not responsible for losses, damages, or issues arising from your interactions with third-party websites, products, or services. You should review the third party’s policies and terms before engaging in transactions.
SECTION 9 – SHOPIFY RELATIONSHIP
Ivory Wardrobe uses Shopify to host and operate its online store. However, all purchases made through the store are transactions directly between you and Ivory Wardrobe.
By using our Services, you acknowledge that Shopify is not responsible for transactions, disputes, losses, or damages arising from purchases made through our store. You release Shopify and its affiliates from claims related to your use of the Services or purchased products.
SECTION 10 – PRIVACY POLICY
All personal information collected through our Services is handled in accordance with our Privacy Policy [LINK] and, where applicable, Shopify’s Privacy Policy.
Since the Services are hosted on Shopify, certain information may be collected, processed, or shared with Shopify and related service providers in order to operate and improve the Services.
By using the Services, you confirm that you have reviewed and understood the applicable privacy policies.
SECTION 11 – USER FEEDBACK
If you submit reviews, comments, ideas, suggestions, proposals, or other content (“Feedback”), you grant Ivory Wardrobe a worldwide, perpetual, royalty-free, sublicensable license to use, modify, reproduce, publish, distribute, and display such Feedback for any purpose, including commercial purposes.
You confirm that:
- You own or control the rights to the Feedback submitted;
- Any compensation or incentives related to the Feedback have been disclosed; and
- Your Feedback complies with these Terms.
We are not obligated to maintain Feedback in confidence, compensate you, or respond to your submissions.
We reserve the right to remove Feedback that we consider unlawful, offensive, defamatory, obscene, or otherwise inappropriate.
SECTION 12 – ERRORS AND OMISSIONS
From time to time, information on the Services may contain typographical mistakes, inaccuracies, or omissions relating to pricing, product descriptions, shipping information, promotions, or product availability.
We reserve the right to correct such issues, update information, or cancel orders without prior notice, even after an order has been submitted.
SECTION 13 – RESTRICTED USES
You agree to use the Services only for lawful purposes.
You may not:
- Use the Services for illegal, fraudulent, or harmful activities;
- Violate any applicable laws or regulations;
- Infringe intellectual property rights;
- Harass, abuse, threaten, or discriminate against others;
- Submit false or misleading information;
- Send spam or unauthorized advertising;
- Impersonate another individual or entity;
- Upload malware or harmful software;
- Collect personal data from others without permission;
- Use bots, scraping tools, AI systems, or automated methods to access the Services;
- Attempt to bypass security measures or access restrictions.
We reserve the right to suspend or terminate access to the Services if these Terms are violated.
SECTION 14 – AGENT TERMS
These Agent Terms apply when software, bots, AI systems, or automated services (“Agents”) access or interact with the Services.
Agents must clearly identify themselves in all communications and comply with any restrictions imposed by Ivory Wardrobe.
Agents are prohibited from disguising automated activity as human behavior, bypassing CAPTCHA systems, or avoiding technical restrictions designed to control access.
We reserve the right to limit or block Agent activity at our discretion.
SECTION 15 – TERMINATION
We may suspend or terminate your access to the Services at any time, without prior notice, if we determine that you have violated these Terms.
Any provisions that by nature should survive termination — including intellectual property rights, disclaimers, indemnification, and limitations of liability — will remain effective after termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
All Services and products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
Ivory Wardrobe does not guarantee uninterrupted, secure, or error-free operation of the Services.
To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a specific purpose, durability, title, and non-infringement.
Some jurisdictions may not allow certain exclusions, so portions of this section may not apply to you.
SECTION 17 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Ivory Wardrobe, Shopify, and their affiliates, employees, contractors, service providers, and licensors shall not be liable for indirect, incidental, special, punitive, or consequential damages resulting from your use of the Services or products purchased through the Services.
This includes damages related to lost profits, lost data, business interruption, revenue loss, or replacement costs, even if advised of the possibility of such damages.
SECTION 18 – INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Ivory Wardrobe, Shopify, and their affiliates, officers, employees, agents, contractors, and licensors from claims, liabilities, damages, or expenses arising from:
- Your breach of these Terms;
- Your violation of laws or third-party rights; or
- Your misuse of the Services.
We reserve the right to manage the defense and settlement of claims covered by this section.
SECTION 19 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force and effect.
SECTION 20 – ENTIRE AGREEMENT AND WAIVER
These Terms, along with referenced policies, represent the complete agreement between you and Ivory Wardrobe regarding your use of the Services and replace all prior communications or agreements.
Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
SECTION 21 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written approval.
Ivory Wardrobe may assign or transfer its rights and obligations without notice or consent.
SECTION 22 – GOVERNING LAW
These Terms shall be governed by and interpreted according to the laws applicable in the jurisdiction where Ivory Wardrobe is headquartered.
You agree to submit to the jurisdiction and venue of those courts.
SECTION 23 – SECTION HEADINGS
Section titles are included for convenience only and do not affect the interpretation of these Terms.
SECTION 24 – CHANGES TO THESE TERMS
The latest version of these Terms will always be available on this page.
We reserve the right to update or modify these Terms at any time by posting revised versions on our website. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
SECTION 25 – CONTACT DETAILS
If you have questions regarding these Terms of Service, please contact us at:
[INSERT TRADING NAME]
gouletcannadysw639@gmail.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER]